Privacy Policy

1. Introduction

Welcome to SafSmart (“we,” “us,” “our,” or the “App”). We respect your privacy and are committed to protecting the personal information you provide when using our application.

This Privacy Policy explains what information we collect, how we use and protect that information, and the choices you have regarding your personal data.

By using SafSmart, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use the App, we may collect the following categories of information:

Account Information

• Name or username
• Email address
• Phone number, where applicable
• Password or authentication credentials
• Profile information you choose to provide
• Profile photograph, if you choose to upload one

User-Generated Information

We may collect information that you voluntarily provide through the App, including:

• Content you create, upload, or submit
• Event or booking information
• Preferences and settings
• Communications or support requests

Transaction Information

Where applicable, we may collect information necessary to process transactions, bookings, purchases, or other services provided through the App.

Payment card or banking information may be processed directly by our payment service providers. We do not intentionally store complete payment card details on our own servers unless expressly stated otherwise.

Device and Usage Information

We may automatically collect limited technical information necessary to operate, secure, and improve the App, such as:

• Device type and model
• Operating system and version
• App version
• IP address
• General device identifiers
• Crash reports and diagnostic information
• Information about how you interact with the App

We only collect information that is reasonably necessary for the operation and improvement of our services.

3. How We Use Your Information

We use collected information for legitimate business and operational purposes, including to:

• Create and manage your account
• Provide and maintain the App
• Process bookings, transactions, or requests
• Authenticate users and protect accounts
• Provide customer support
• Send important service-related notifications
• Improve the functionality, performance, and security of the App
• Detect, prevent, and investigate fraud, abuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements
• Communicate with you regarding services you have requested

We do not use your personal information for purposes unrelated to the services we provide without appropriate notice or, where required, your consent.

4. Data Sharing

We do not sell, rent, or trade your personal information.

We do not share your personal information with third parties for their independent marketing or advertising purposes.

We may only disclose information where reasonably necessary to operate the App or where legally required. For example, information may be processed by trusted service providers that provide essential services such as:

• Cloud hosting and infrastructure
• Authentication services
• Payment processing
• Database services
• Security and fraud prevention
• Crash reporting and technical diagnostics
• Customer support

These service providers are permitted to process information only as necessary to provide services to us and are expected to maintain appropriate security and confidentiality protections.

We may also disclose information where required by law, legal process, court order, or governmental authority, or where necessary to protect the rights, safety, security, or property of our users or our services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Where appropriate, data transmitted between the App and our servers is protected using encryption in transit, such as HTTPS/TLS.

Sensitive information stored on our systems is protected using appropriate security measures, including encryption and access controls where applicable.

Access to personal information is restricted to authorized personnel and service providers who require access to perform legitimate business or operational functions.

Although we take reasonable measures to protect your information, no electronic storage or transmission system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our data retention practices and applicable law.

7. Account and Data Deletion

You may request deletion of your account and associated personal information by contacting us at rexappstudios@gmail.com.

Where applicable, you may also initiate account deletion directly through the App.

Upon receiving a valid deletion request, we will take reasonable steps to delete or anonymize personal information associated with your account, subject to information that we are legally required or legitimately permitted to retain.

Certain records may need to be retained for legal, security, fraud prevention, accounting, or regulatory purposes.

8. Children's Privacy

The App is not intended for children under the age of 18, or the minimum age required by applicable law in the relevant jurisdiction, unless otherwise expressly stated.

We do not knowingly collect personal information from children who are below the applicable minimum age.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate action.

9. Third-Party Services

The App may use third-party service providers to support essential functions such as hosting, authentication, analytics, payments, notifications, security, or technical infrastructure.

These providers may process limited information on our behalf as necessary to provide their services.

We do not authorize these providers to use your personal information for their own independent marketing purposes.

Where the App contains links to external websites or services, those services operate under their own privacy policies. We are not responsible for the privacy practices of third-party services that we do not control.

10. Permissions

Depending on the features you use, the App may request access to certain device permissions, such as:

• Camera
• Photos or media
• Location
• Notifications
• Microphone
• Storage

Permissions are requested only when necessary for specific App functionality. You can manage or revoke permissions through your device settings, although disabling certain permissions may prevent some features from working correctly.

11. Location Information

If the App requires location functionality, we may collect location information when you enable the relevant feature or grant the required permission.

Location information is used only to provide functionality that depends on location, such as displaying nearby services, events, venues, or other relevant information.

You can disable location permissions through your device settings at any time.

12. Notifications

With your permission, the App may send push notifications relating to your account, transactions, bookings, updates, security alerts, or other relevant services.

You can disable notifications through your device settings.

13. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

To exercise applicable rights, contact us using the details provided below.

We may need to verify your identity before completing certain requests.

14. International Data Transfers

Your information may be processed or stored on servers located outside your country of residence.

Where information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable privacy and data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make material changes, we may provide notice through the App or other appropriate means.

The “Last Updated” date at the top of this Privacy Policy indicates when the policy was most recently revised.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App Name: SafSmart
Email: rexappstudios@gmail.com

Summary

We collect only information reasonably necessary to provide and improve our services. We do not sell or rent your personal information, and we do not share your personal information with third parties for their independent marketing purposes. We use appropriate security measures, including encryption in transit and appropriate access controls, to protect your information. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.